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Technical or Content Issues

Technical or Content Issues

If you're getting errors from the Wondery app or the Wondery+ site

N Kevin A. avatar
13 articles in this collection
Written by Neel and Kevin A.

The App Logged Me Out of My Account and I Can't Sign Back In

How to get back into your account if the Wondery app logs you out.
Kevin A. avatar
Written by Kevin A.
Updated over a week ago

What Are The Minimum Device Requirements For The Wondery App?

How to find out if your iOS or Android device is compatible with the Wondery app.
Kevin A. avatar
Written by Kevin A.
Updated over a week ago

Does the Wondery App Have A Sleep Timer?

Kevin A. avatar
Written by Kevin A.
Updated over a week ago

I can't reset my password

Getting an error while trying to reset my password
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Written by Neel
Updated over a week ago

The App Won't Play Some Downloaded Episodes

Some episodes of Business Wars and American History Tellers won't play after I download them
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Written by Neel
Updated over a week ago

The App Won't Let Me Create an Account

The screen shakes on the Create Account page
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Written by Neel
Updated over a week ago

How can I hear all episodes of American Innovations?

Get all episodes of American Innovations with a subscription to Wondery+
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Written by Neel
Updated over a week ago

Does Wondery+ work with Spotify, Stitcher, or iHeart?

Apps that work well with Wondery+
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Written by Neel
Updated over a week ago

I'm getting an "Episode Unavailable" message - what does mean?

Player errors when you try to download or stream a Wondery+ episode
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Written by Neel
Updated over a week ago

Can I download just the Wondery+ MP3 files for listening on an unsupported device?

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Written by Neel
Updated over a week ago

The series or episode I'm looking for is not available in Wondery+

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Written by Neel
Updated over a week ago

I'm hearing ads in a Wondery+ episode

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Written by Neel
Updated over a week ago

I'm getting a 404 error on certain Wondery+ pages

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Written by Neel
Updated over a week ago