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Technical or Content Issues
Technical or Content Issues
If you're getting errors from the Wondery app or the Wondery+ site
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13 articles in this collection
Written by
Neel
and
Kevin A.
The App Logged Me Out of My Account and I Can't Sign Back In
How to get back into your account if the Wondery app logs you out.
Written by
Kevin A.
Updated over a week ago
What Are The Minimum Device Requirements For The Wondery App?
How to find out if your iOS or Android device is compatible with the Wondery app.
Written by
Kevin A.
Updated over a week ago
Does the Wondery App Have A Sleep Timer?
Written by
Kevin A.
Updated over a week ago
I can't reset my password
Getting an error while trying to reset my password
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Written by
Neel
Updated over a week ago
The App Won't Play Some Downloaded Episodes
Some episodes of Business Wars and American History Tellers won't play after I download them
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Written by
Neel
Updated over a week ago
The App Won't Let Me Create an Account
The screen shakes on the Create Account page
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Written by
Neel
Updated over a week ago
How can I hear all episodes of American Innovations?
Get all episodes of American Innovations with a subscription to Wondery+
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Written by
Neel
Updated over a week ago
Does Wondery+ work with Spotify, Stitcher, or iHeart?
Apps that work well with Wondery+
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Written by
Neel
Updated over a week ago
I'm getting an "Episode Unavailable" message - what does mean?
Player errors when you try to download or stream a Wondery+ episode
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Written by
Neel
Updated over a week ago
Can I download just the Wondery+ MP3 files for listening on an unsupported device?
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Written by
Neel
Updated over a week ago
The series or episode I'm looking for is not available in Wondery+
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Written by
Neel
Updated over a week ago
I'm hearing ads in a Wondery+ episode
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Written by
Neel
Updated over a week ago
I'm getting a 404 error on certain Wondery+ pages
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Written by
Neel
Updated over a week ago